Q: What's the lead time for diesel generator sets?
A: Standard models take 25 working days, customized generators need
Q: Do you support custom solutions for generator sets?
A: Yes. We can customize logo, color, canopy, ATS, remote monitoring, external fuel tank and trailer mount.
Q: What frequency and voltage can you supply?
A: Both 50Hz and 60Hz are available, including 400V/230V three phase and 230V single phase.
Q: What export documents can you provide?
A: We provide Commercial Invoice, Packing List, Bill of Lading, CO, Free Sales Certificate and other required papers.
Q: Can the generator work under high altitude or high temperature conditions?
A: Yes. We offer high altitude derating modification and enhanced heat dissipation solution upon request.
Q: What is your warranty term?
A: 12 months or 1000 running hours, whichever comes first.
Q: How can I get a formal quotation?
A: Please send us your detailed requirements, we will offer official quotation for you.
Q: Do you supply spare parts together with generator set?
A: Yes, basic wearing spare parts are supplied together with each unit.